Shipping Policy

Draakheim's Shipping Policy: A Tale of Awaited Treasures

Ahoy, bold wayfarer! If the winds have guided you to our Shipping Policy, rejoice—for you are but a step away from receiving your prized Draakheim attire. We craft each item with care, so it might take a moment, but fear not, for good things are worth the wait!

The Journey Begins: Processing and Shipping Times

• Order Preparation: Each piece of apparel is conjured upon request, meticulously crafted and made-to-order. Our skilled artisans require 3-7 business days to bring your item to life.
• Shipping Timeframes: Once your order is ready to set forth, it shall travel 5-10 business days within the United States. For lands afar, shipping may take 10-20 business days.

Shipping Fees

• Domestic Lands: A flat rate or calculated fare at checkout.
• Distant Realms (International): Calculated based on your realm’s location, shown at checkout.

Tracking Your Treasure

Upon dispatch, we’ll send you a tracking scroll via email, so you may follow your item’s journey through seas and skies to your doorstep.

Delays and Customs Woes

Beware, noble patron! In rare instances, customs may hinder your item’s swift arrival. Though we do all in our power to ensure safe passage, we cannot command the customs officers of distant lands.

Lost or Damaged Treasures

Should your item arrive battered by the trials of transit, or if it goes astray, contact us at draakheim.studios@gmail.com within 14 days of its expected arrival. We shall send aid to make things right.

Thank you for journeying with Draakheim! We are honored to share our vision of family adventures and creativity with you, and may your new garments bring the spirit of exploration and artistry into your life.